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Questions

Tell me about your clothes! TOP

Thats easy....our clothes are awesome! 

Reflecting your kids own contemporary fashion, our clothes look and feel like the real thing!  Attention to detail and quality is second to none - most items can be washed and will last for years to come.  No more stretched, out of shape, discoloured clothes that are in the bin soon after purchase.   Most items make clever use of velcro closures and therefore are incredibly easy to use.  Our clothes are sourced from worldwide wholesalers so you will not find them in general toy shops - they will make a unique gift for your special girl!

We love buying new things too, so there is always something exciting being added to our shop!!

What size dolls will your clothes fit? TOP

Our clothes are designed to fit a 45cm (or 18 inch) doll.  Popular brands that fall within this category include American Girl, Australian Girl, Cabbage Patch and Baby Born.  If you have another style of doll, please compare their measurements as many items are suitable to lots of different shape and sized dolls.  Dont forget teddy bears either!  They make great dress-up partners especially for younger kids.  We are always here to help so please contact us if you would like to ask about a particular brand of dolls and clothing sizes.

What age group do your clothes suit? TOP

Our clothes are best suited to ages 3 and above. 

Most items have very easy to use velcro closures that are great for little hands...and our contemporary styles will win the heart of any little girl!

Some items have small embellishments so we always recommend buyer discretion.

 

How can I order and pay? TOP

The easiest way to order is directly through our website.  We offer secure shopping and accept all forms of payment via Paypal....you dont even need a Paypal account!!

You can also order via our website and pay via Direct Deposit - please select this method at checkout and we will email you with our bank details. 

If you prefer to email your order to us, please contact us at info@moppetpoppet.com.au with your order.  We will send you a confirmation email with payment information.  

Please dont hesitate to contact us if you have any questions about ordering or payment.

 

How much is postage? TOP

We offer flat rate postage of $8.00 per order Australia wide. This will automatically be added upon checkout. 

We do understand however that sometimes you just want to purchase ONE thing....and no-one want to pay eight bucks for that!  If this is the case, please simply email us for a postage quote - usually it will only be $3.00 in a standard envelope.

Items are sent via regular Australia Post.  We are located in Perth so parcels usually take between 2-10 days to arrive.  Your parcel will be left in a secure location at the address provided - if you would prefer to pick your parcel up from your nearest post office if you are not able to take immediate delivery, please let us know.

We are happy to provide Registered (+ $3.50) or Express (+ $5.50) postage - please proceed with your shopping cart and you will see this as an add-on option with your final payment.

Returns and other Information TOP

Returns: we all change our mind at times! So we will happily accept returns for a 100% refund if the product is unused and in original new condition.  Unless the product is deemed faulty, you must pay for the return postage costs.  Generally, returns will be paid in the same manner of originial payment.  Please contact us before returning at info@moppetpoppet.com.au

Pricing: all prices are subject to change without notice at the discression of Moppet Poppet.  All prices are in Australian Dollars and include 10% GST.

Privacy: We respect your privacy and ensure that your personal details will only be used for the purpose for which you provided them (ie: delivery of goods) and will only be disclosed if required by law. 

 

Do you offer custom orders? TOP

Of course!  We have access to an enormous range of clothes and couldn't possibly put everything on our website!  So please just contact us for any outfit you would like - sports, dance, fantasy..the list is endless!  No minimum order is required and we will happily accept returns if you are not 100% happy.

Know someone who would love our dolls  clothes...please let them know! Know someone who would love our dolls clothes...please let them know!
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